Terms and Conditions of Sale

Clause 1: Subject Matter

“The following terms and conditions of sale set forth the rights and obligations of Hologramme, a limited liability company with a capital of €50,000, and its customer, in connection with the sale of the following goods: fashion accessories including leather goods.”

By accepting any service provided by Hologramme SARL, the purchaser agrees to be bound by these general terms and conditions of sale.
Each purchaser warrants that it is a registered business entity and that its business activities include the resale of products featured in our catalog.
All orders must have a minimum value of 200 euros exclusive of taxes.

Clause 2 : Price

The prices of the goods sold shall be those in effect on the date the order is placed. These prices are quoted in euros exclusive of taxes. As a result, they shall be subject to the addition of the applicable VAT rate and shipping costs as of the order date. Hologramme SARL reserves the right to modify its prices at any time. Nevertheless, it agrees to invoice the goods ordered at the prices indicated at the time the order is registered.
Prices are quoted exclusive of taxes. French VAT applies unless the customer is located in another Member State of the European Union and provides a valid VAT identification number. In this case, deliveries will be made exempt from VAT in accordance with applicable regulations.

Clause 3: Discounts and Rebates

Prices quoted include any discounts or rebates that Hologramme SARL may grant based on its results, the buyer’s assumption of certain services, or from a certain amount agreed upon based on the buyer’s seniority.

Clause 4: Discount

No discount will be granted for early payment.

Clause No. 5: Payment Terms

Payment for orders may be made by:

  • Check
  • Credit card
  • Bank transfer
  • Cash

When placing the order, the buyer must make a cash payment, meaning they must pay the total amount of the invoice before receiving the goods.

Clause No. 6: Late Payment

If the buyer fails to pay, in full or in part, for the delivered goods on the delivery date, the buyer shall pay to Hologramme SARL a late payment penalty equal to three times the statutory interest rate. The statutory interest rate applicable shall be the rate in force on the date of delivery of the goods.

In the event of late payment, a late payment penalty equal to three times the applicable statutory interest rate (revised semi-annually as of January 1, 2015 – Ordinance No. 2014-947) shall be applied to the total amount due, including taxes, from the due date, without prior notice.

In the event of late payment, a late payment penalty equal to three times the applicable statutory interest rate (revised semi-annually as of January 1, 2015 – Ordinance No. 2014-947) shall be applied to the total amount due, including taxes, from the due date, without prior notice. Furthermore, a fixed indemnity of 40 euros for recovery costs shall be due for any amount unpaid by its due date (Articles 441-6, I paragraph 12 and D. 441-5 of the French Commercial Code).
All goods remain our property until full payment is received (Law of 12/05/1980).

Clause No. 7: Resolutory Clause.

If, within fifteen days following the enforcement of the ‘Late Payment’ clause, the buyer has not settled the outstanding amounts due, the sale will be automatically terminated and may entitle Hologramme SARL to claim damages.

Clause No. 8: Retention of Title Clause

Hologramme SARL retains ownership of the goods sold until full payment of the price, including principal and accessories. In this regard, if the buyer is subject to judicial reorganization or liquidation, Hologramme SARL reserves the right to claim, within the framework of the collective proceedings, the goods sold and not paid for.

Clause No. 9: Delivery

Delivery will be made:

  • By direct delivery of the goods to the buyer;
  • By sending a notice of availability to the buyer at the store;
  • To the place indicated by the buyer on the purchase order;
  • By pick-up from a carrier indicated by the buyer on the purchase order.

The delivery time indicated when the order is placed is for informational purposes only and is not guaranteed.

Consequently, any reasonable delay in the delivery of products shall not entitle the buyer to:
  • the allocation of damages;
  • the cancellation of the order.

The risk of transportation is fully borne by the buyer. In case of missing or damaged goods during transport, the buyer must make all necessary reservations on the order form upon receipt of the said goods. These reservations must also be confirmed in writing within five days following delivery, by registered mail with acknowledgment of receipt.

The Seller provides a contact phone number (local call cost from a landline) indicated in the order confirmation email to ensure order tracking.
The Seller reminds that at the moment the Customer physically takes possession of the products, the risks of loss or damage to the products are transferred to them. It is the Customer’s responsibility to notify the carrier of any reservations regarding the delivered product.

Clause No. 10: Refunds and Returns

In accordance with Article L.217-4, the seller delivers goods that are compliant with the contract and is responsible for any conformity defects existing at the time of delivery. The seller is also responsible for conformity defects resulting from packaging, assembly instructions, or installation when these have been made their responsibility by the contract or have been carried out under their supervision.

In accordance with legal provisions regarding conformity and hidden defects (Article 1641 of the Civil Code), the Seller refunds or exchanges defective products or those that do not correspond to the order.

Refunds can be requested in the following ways:

  • By phone at the following numbers

Hats: +33 1 48 39 94 82
Leather Goods: +33 1 48 11 69 79

Any returns and refunds for non-defective products will be handled on a case-by-case basis.

Clause No. 11: Force Majeure

The liability of Hologramme SARL shall not be invoked if the non-performance or delay in the performance of any of its obligations described in these general terms and conditions arises from a case of force majeure. In this respect, force majeure is understood as any external, unforeseeable, and irresistible event within the meaning of Article 1148 of the Civil Code.

Clause No. 12: Competent Court

Any dispute relating to the interpretation and execution of these general terms and conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of Bobigny.