Frequently Asked Questions (FAQ)

I can't log in; what credentials should I use?

Each customer now has their own account, so you need to create your customer area at this address using your own email and phone number, which we will use for your orders!

You need to register a professional account by clicking here:

Mon Espace Client

I forgot my password, what should I do?

If you have forgotten your password, don’t panic: you can reset it at this address here
https://hologrammeparis.com/en/my-account/lost-password/

You will then receive the new password directly at your email address.

I am an individual; am I allowed to buy from you?

Unfortunately, no, it is not possible. The website and all our products are reserved for professionals.

We no longer intend to open an online shop for individuals.